Returns
Your satisfaction is important to us. If for any reason you are not satisfied with your purchase, simply return the item to us for a refund (less shipping fees, including the actual shipping fees we paid on any free ship orders and those that incurred any additional shipping costs charged by a common mail carrier, over and above our standard shipping fees stated above.) within 30 days from the date of purchase. Any returns must be received by us within 30 days from date of purchase. Merchandise must be returned in its original packaging and in good, reasonable condition, with at least 50% of the product remaining. Any merchandise not returned in its original packaging and not in good, reasonable condition will be charged a 25% restocking fee.
Buy 3 Get 1 Free or other combination/promotional gift offers are returnable only if you return all the items. You must return all the products, including the free gift, purchased within the gift set or combination offer. Sample Packs are not returnable.
To ensure proper service and credit, please contact us for a Return Merchandise Authorization ("RMA") number before returning the item. Any returns sent to us without an RMA number cannot be accepted. Returns will not qualify for credit without an RMA# . Due to prior return policy abuse, return acceptance is at the discretion of Goldport Beauty. Write the RMA number on the original invoice and send it along with the merchandise via FedEx, UPS or USPS Parcel Post prepaid and insured. Keep your shipping receipt for proof. We shall not be responsible for any items damaged or lost in transit. All costs for shipping back the merchandise including packaging and insurance are not reimbursable.
|